We’re Hiring: Assistant Breakdown Manager
Based in Bradford Depot 
Full-time | Office-based

At Lynch, we’ve been supporting the UK construction industry with reliable plant hire for over 40 years. Known for our personal service and sustainable solutions, we take pride in doing things differently.

People are at the heart of what we do. We’re looking for an Assistant Breakdown Manager to join our Service team and play a key role in supporting the day-to-day coordination of breakdowns, repairs and maintenance across our fleet. This role is ideal for an organised and proactive individual who understands the pace of plant operations and can work closely with engineers, the Hire Desk and customers to keep our machines moving.

What you'll do

As an essential part of the Service team, you’ll:

• Allocate scheduled and priority works to mobile engineers and approved subcontractors
• Raise and manage purchase orders for parts and components required in the field and depot, including subcontractor requests
• Provide technical support and information to both engineers and customers where required
• Coordinate parts orders through the Parts department to ensure engineers have what they need to complete repairs
• Assist with chasing and organising service paperwork including tyre repairs, hose repairs, glass replacements and supplier visits
• Support with incoming customer calls and log breakdowns accurately within the system
• Issue advice notes and ensure customers are informed of any damages identified
• Close purchase orders upon receipt and verification of supplier invoices
• Monitor multiple service inboxes and respond or escalate where required
• Chase customers for purchase order numbers relating to advice notes and arrange billing after seven days where required
• Process fitter and yard timesheets in line with weekly deadlines
• Monitor the off-hire damages WhatsApp group and raise the relevant advice notes where required

What we're looking for

We’re looking for a driven and organised individual who enjoys working in a fast-paced operational environment and supporting a team to deliver a high standard of service.

• Strong organisational and coordination skills
• A proactive team player with a positive attitude
• Ability to manage multiple tasks and meet strict deadlines
• Excellent attention to detail and communication skills
• Comfortable working with engineers, suppliers and internal teams
• Knowledge or experience within the plant hire or construction industry is highly desirable

What you'll get

• A role with purpose and opportunity to make an impact
• A collaborative and inclusive environment
• Ongoing learning and development opportunities
• £250 ‘Love to Learn’ voucher each year to support your personal growth and learning goals
• One Volunteer Day per year to spend helping a cause that you care about
• Subsidised gym membership – we’ll cover 50% of your monthly cost (subject to criteria)
• 25 days’ holiday + bank holidays
• Enhanced maternity and paternity leave
• Mental health & wellbeing support programmes
• Regular team socials and events

Why join?

At Lynch, our people are our greatest asset, which is why we invest in the skills and futures of every employee. We believe that creating an exceptional people experience is the key to delivering better outcomes for our customers, our communities and our planet.

We trust and respect our colleagues and are committed to building a safe and inclusive workplace where everyone is valued and empowered to make a difference. Join a team that is proud to grow, develop and help our customers Build Britain’s Infrastructure.

Ready to Apply?

If you’re ready to play a key role in keeping our service operations running smoothly, we’d love to hear from you. Send us your CV or apply online today.